The Total Communications Solution

The goal of our Managed Services Program is to provide full support of your company’s communications needs in the future as well as today. We offer you access to a comprehensive service and support program called the FlexiTel Solution.

 

When you purchase or lease purchase communications equipment, you are in the communications business and you assume the risks and responsibilities associated with the ownership and operation of that system. BestComm understands these risks and provides our equipment through a comprehensive service and support program that protects you from the uncertainties associated with management of today’s advanced technology.

 

With our FlexiTel Solution you can focus your attention on your business, while secure in the knowledge that your requirements for an effective communications system are being met, both now and in the future. BestComm’s FlexiTel Solution provides you with a peace of mind that cannot be obtained through conventional cash or lease purchase options.

 

In developing the BestComm FlexiTel Solution, all costs associated with the operation of your communications system have been considered. With FlexiTel Solution, you will know exactly what it will cost you to maintain, operate and expand your system. And, these costs are fixed for up to eight years, regardless of what the costs of equipment, labor or money may do! With FlexiTel, you are always protected!

 

Full Service and Warranty
Guaranteed Rates for Expansion
Free Software upgrades
Full Disaster recovery protection
Technology Refresh Program
Risk of Loss Coverage
System Training
Discounted System Relocation
Guaranteed Renewal Options
Flexible Contract Terms
Total Cost of Ownership

 

FlexiTel Solution Benefits

 

Full Service and Warranty

Your fixed monthly payment includes full service, parts and labor for the full term of your lease -and the renewal term. When you sign your FlexiTel contract you know exactly what service will cost, without escalation, for up to eight years. [UP]

 

Guaranteed Rates for Expansion
You are provided with a list of equipment that can be added to your contract, at any time, at a fixed monthly rate. The rate, which includes all installation charges, maintenance and other FlexiTel provisions, remains fixed, regardless of the number of months remaining on your contract. [UP]

 

Free Software Upgrades
Any time during the term of the FlexiTel Solution, you can upgrade to the latest production level of the System Software at no additional charge. This upgrade is at your request and there is no limit to the number of times they can upgrade during the FlexiTel Solution term or renewal (that's 8 years). This covers the software, labor to install the software and re-program the system in its pre-upgrade configuration. [UP]

 

Disaster Recovery Provision
A current copy of your System database will be maintained off of your customer site. Should you have a catastrophic loss, the System and Software are immediately replaced under Risk of Loss and, with the current database maintained off-site, you can be re-installed, re-programmed and back in operation as quickly as your environmental conditions permit. [UP]

 

Technology Refresh Program
When you purchase or lease purchase a system, you lock yourself into the current system’s capacity and technology. The Technology Refresh Program protects you from obsolescence and the risk of losing competitive advantage by owning out­dated equipment. [UP]

 

Risk of Loss Coverage
On average an insurance policy charges $1.50 per $1,000 of value per month for insurance. On a $10,000 system, this would be a $15 per month additional cost when you purchase or lease purchase your system. Additionally, all commercial insurance policies have deductibles and, in essence, have no insurance at all. [UP]

 

System Training
The value in a communications solution is lost when businesses don't effectively utilize their equipment. BestComm works to ensure that employee(s) are fully trained on the applications that are relevant to their specific function in order to help maximize operational efficiency. We provide training on the use of your system, throughout the entire term of your agreement. Any time you increase your work force, or should someone just need a refresher course, simply pick up the phone and call us and training arrangements will be made. [UP]

 

Discounted System Relocation
Should your company decide to relocate in the future, BestComm will extend an automatic 10 percent reduction off our standard move rates to our FlexiTel Solution Customers. [UP]

 

Guaranteed Renewal Options
Upon completion of the FlexiTel Solution contract, you will be given the option to renew for an additional 36 months at 50 percent of your then current monthly payment. All benefits from your original contract are locked-in for up to eight years! [UP]

 

Flexible Contract Terms
Aside from the many benefits outlined above, FlexiTel Solution also meets all of the F.A.S.B. 13 (Financial Accounting Standards Board) criteria qualifying it as a true operating lease (Please confirm with your CPA or Tax Accountant). Such classification allows you off balance sheet financing as well as tax benefits, which can be outlined in detail by your CPA or Tax Accountant. [UP]

 

Total Cost of Ownership
When considering any system acquisition, it is vital to consider the total cost involved including the equipment cost as well as the ongoing operating costs (Total Cost of Ownership). Most vendors show you the acquisition cost only, and neglect to mention the cost to operate and expand your system after the initial purchase. If your vendor is talking only about the cost of acquisition, you are not being given the whole picture. [UP]

BestComm's mission is to provide exemplary business-to-business services by providing competitively priced high-quality service with personal and professional customer service.

BestComm Networks Inc.
5605 E. River Rd. STE 219
Tucson, AZ 85750

Freephone:	+1 800 591 2378
Telephone:	+1 520 326 8411
Fax:	+1 520 326 8496
E-mail:	webinfo@bestcomm.net